Testimonials

Dianne

I just wanted to write regarding the politeness and helpfulness of one of your members of staff - Joanne. Whilst wishing to book a cruise for a special birthday present for myself and my husband, Joanne was extremely helpful in answering every question asked of her. She advised us on the best way to visit various attractions that we wanted to see while we were on the holiday - and even helped us with the temperatures, hotels and just about everything else we could have asked. Despite spending some time with us, assisting us with the best holiday for our needs, and answering each and every question, no matter how trivial, she was extremely helpful in every aspect. We have now booked our 'holiday of a lifetime' - The Golden Triangle and we can't wait. We have looked forward to this trip for so long, and Joanne's enthusiasm for us was so refreshing. Too often sales reps are only interested in selling holidays, and not interested in the needs of the customer. I sincerely hope Joanne remains on your staff, and hope too that she is available to help us once again - few people have the patience to take a novice through the do's and don'ts of such a big holiday, and even less have the sunny personality that Joanne has. It was a real pleasure dealing with Joanne

Mary Burke

Irene Ablett

We have recently returned from our wonderful holiday flying from Heathrow on the 19th October . 5 days in Sydney 13 nights on Rhapsody of the seas and finally 3days in Hong Kong.The flight was very good, the cabin crew were all helpful, the entertainment was very good, food ok and plenty of water and juices were offered. The changeover in Hong Kong was smooth and our transfer from Sydney airport to hotel all very efficient.

We could not fault the Oaks Goldsborough. It was in a wonderful location just a 3 minute walk to Darling Harbour which was very convenient for getting to Sydney Harbour, Manley Beach, the centre and plenty of other places. The studio was very well equiped - small kitchenette, washing machine and dryer were a bonus, as we were going on the cruise and could wash some bits before we got onto the ship.

No we did not have a view from our room but to be honest we were not in it for long and as I said 3 minutes and you were in this amazing harbour with plenty of entertainment in the evening and other events going on during the day.The cruise ship was very nice, the food very good the staff very nice but Luganville was a complete waste of a day. Out of 21 days that was our only complaint.

Our Hotel in Hong Kong was very nice, rooms were small but thats to be expected in a city where every plot of land has a skyscraper on it. Getting around was so easy. The food was a disapointment but we needed that to get over the cruise food. All in all we had a great time, so thankyou for a wonderful holiday and I hope that some of our points will be helpful to any other clients that are traveling to these places.

Mr and Mrs Nash

I thought i'd just drop you a line to say a BIG thankyou. You see I was getting a little stressed about booking my trip to Orlando and a Carribean cruise as a stay and cruise package, and you took all that stress and uncertainty away.It is such a relief to message you LIVE on your website and receive answers to lots of questions and queries which made it easier for me to decide on the right options or choices.

Your patience, help and the personal touch was most appreciated. You sorted my attraction tickets and insurance and also gave me a car for the week with the deal!!

I will recommend you to my friends and family and will definitely use your company again in the future.  Many, many, thanks

Mr T.Harris

I would like to say a Big Thank you to your company. Our cruise on the Celebrity Century was wonderful. The transfers picked us up on time and there was 75 dollars OBC waiting for us. The professionalism from your cruise team and admin was outstanding. Once again I would just like to thank you all for making our holiday a wonderful experience.

Julie Farrell

I would like to thank Amanda for such a great service given to me and would like to thank her.

Ms. Taylor

I would like to thank everyone at Cruise Answers for the perfect service they gave us before we booked and after sales is 110 %. Will be booking again. Thanks for planning my perfect holiday at a reasonable price .

John Smith

We went on the Malta Cruise and Stay package in June. The service, food, accommodation etc was first class. We couldn't fault any of it from the moment we contacted the company onwards. Sadly, none of it was our cup of tea. The ship was extremely crowded and noisy and the kids club went from 08.00 to 22.30. The engine or stabiliser noise was incredible, (and we were on a good deck. we'd upgraded). I'd forgotten how that part of Europe no longer needs our money and the shore places were shut or indifferent. Disembarkation at the end of the journey was very curt. Security staff on the ship were bossy. Malta again no complaints about service, accommodation, food etc. But the resort that was ten minutes walk from anywhere, is now bang smack in the middle of the bingo and karaoke bars. Reminded me of Margate. We've been recovering ever since. Fine if you like it. Not for us. Serious lapse of communication between the company and us as to what we were looking for. Never mind, I have even more questions to ask before I go away again.

Dee Cottrell

I have travelled with your company for the last 3 years and recommend the excellent, friendly, helpful service - especially from Andrew. 

Carol Eldridge

Elisabeth Dodds

Thanks for all your help Joanne in booking our holiday to Kenya for November 2007. You have made this really easy for us and the price is great too! Thanks Joanne,

Dodd Family

 A big thank you for all the help with the booking of our Caribbean cruise for next year. The service was first class (Amanda McCarthy was fantastic) from the first call to the booking. If the cruise is half as good, it will be a great holiday!

I would (and will) recommend your company to anyone looking to book a cruise.

Andy Blewitt

We would like to thank Joanne Crawford for all her help in booking us a holiday to Florida for 2008, Joanne is most helpful and nothing is too much trouble. Joanne you are one in a million, keep up the good work, look forward to booking many more holidays with you.

Claire & Darren

Dear Andrew, Just a little note to say a big thank you for all your help in organising our trip and you were Fab! Many thanks.

Jayne Lloyd

Dear Sir, I would like to take this opportunity to thank all your staff for helping me on the many occasions I have phoned in. Especially Jan who sorted out this entire trip for me. She is a credit to your company. Yours Thankfully,

Mr W Jones

To the Staff, Having just returned from a great holiday on a cruise ship in the Caribbean which you were responsible for the booking. I am just writing to say thank you all, it was great, everything went to plan. We shall contact you again when we are ready to book the next holiday. Many thanks.

Mr & Mrs Turner

I would like to thank you and all for a fantastic back to back cruise and 4 day stay in Hong Kong, a credit to your company and will definitely use you again. Thank you once again

Mr & Mrs Riches

Just wanted to drop you a note to say thanks to yourself and Joanne for organising a great honeymoon. Customers often tend to forget to say this and I am sure you guys would appreciate the feedback. Kate and I had an absolute ball and the price was brilliant compared to what others paid we later found out. Some great memories

Darren McKeown